Timon Harz

December 12, 2024

Deploy Goodnotes for Business with Ease: A Guided Setup

Deploying GoodNotes for Business on iPads has never been easier with our detailed guide for IT administrators. Follow our instructions to ensure smooth setup and quick access for your team.

A step-by-step guide to installing Goodnotes for Business

Welcome to our detailed video guide on deploying Goodnotes for Business on iPad, using Jamf Pro as a reference MDM solution. This step-by-step tutorial is tailored for IT administrators, offering everything you need to simplify the deployment process and ensure Goodnotes is quickly accessible for your team.

Ready to equip your team with efficient digital note-taking? Let’s get started!

MDM Setup

To configure Jamf Pro for GoodNotes deployment, the process is relatively straightforward but requires careful attention to the configuration of your MDM settings. Here’s a detailed breakdown:

  1. GoodNotes License Configuration: First, you need to obtain your GoodNotes licenses. Once you have them, you can input the license key into Jamf Pro by creating a custom configuration profile. This allows you to manage the app's deployment on all your managed devices.

  2. Deploying GoodNotes via Jamf Pro:

    • Log into your Jamf Pro console and navigate to the app management section.

    • From there, you can deploy GoodNotes to your iPads by entering the license key into the deployment settings.

    • This setup ensures that all managed devices will receive the latest version of GoodNotes, and you can also configure it to deploy automatically​.

  3. Customization Options: One of the key benefits of Jamf Pro is its ability to tailor deployments. For instance, you can control specific features within GoodNotes, such as disabling iCloud sync or turning off the in-app marketplace, based on your organization's needs​.

  4. Troubleshooting and Reconfiguration: In case you need to troubleshoot or adjust settings, Jamf Pro allows you to manage the app remotely. This means you can quickly reconfigure settings or troubleshoot issues without needing physical access to each device​.

  5. Common Challenges: Some common issues during deployment include license key input errors or conflicts with existing configuration profiles. It's essential to ensure that the correct configuration settings are applied, especially for managing the app's cloud sync and access restrictions.

For a more comprehensive guide, including troubleshooting tips, you can refer to the Jamf support documentation or GoodNotes’ own setup guidelines.

License Key Deployment

To clarify the deployment of a License Key for GoodNotes in a business or school setting, you need to create a .plistfile containing the License Key and upload it through your Mobile Device Management (MDM) solution.

Here's a clear breakdown of the process:

  1. Obtain the License Key: You'll first need a valid License Key from GoodNotes. This key is typically provided by GoodNotes upon purchasing their Business or Enterprise plan​.


  2. Create the .plist File: You must create a property list file (.plist) that includes your License Key. Below is an example format:

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
        <dict>
            <key>LicenseKey</key>
            <string>YOUR_LICENSE_KEY_HERE</string>
        </dict>
    </plist>

    Replace YOUR_LICENSE_KEY_HERE with your actual License Key​.


  3. Upload the .plist File to MDM: Once the .plist file is created, upload it to your MDM solution. The specific steps may vary depending on the MDM system you're using. Typically, you would:

    • Locate the GoodNotes app in your MDM platform.

    • Go to the "Managed Configuration" section (names may differ across platforms).

    • Upload the .plist file with the License Key.


  4. Launch the App: After completing these steps, the app will validate the License Key and activate GoodNotes on the deployed devices. There's no need to reinstall the app, but it's a good idea to ensure that the devices are connected to the internet during installation to allow the License Key to be validated​.

By following these steps, you should be able to deploy the License Key successfully to your devices. Make sure your MDM software supports .plist configuration, which is a standard for iOS app configuration.

Next steps: sign in and get started

Once the app is installed on your team’s devices through your MDM environment, you’ll need to sign in using your account. Alternatively, if you're using a License Key deployment, simply configure the app by installing the License Key provided by our team through the .plist file outlined in our MDM Installation Article. You can then target specific device groups or apply the configuration to all devices by saving your settings. After saving, the app will automatically install without requiring an account login, as demonstrated in the video above. Your team is now ready to elevate their digital note-taking experience with Goodnotes!

For further technical and product support, visit our Help Center.

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Troubleshooting

To troubleshoot or reconfigure settings in Jamf Pro for apps like GoodNotes, you can manage devices remotely, which helps streamline the troubleshooting process. Here's how you can perform this task:

  1. Remote Reconfiguration: Jamf Pro enables you to push settings updates directly to devices. If you need to adjust GoodNotes settings across multiple devices, you can use the App Configuration feature. This allows you to modify app configurations without physical access to each device, such as changing account login settings or re-enabling specific app features.

  2. Troubleshooting Steps:

    • App Updates: Ensure that the latest version of GoodNotes is deployed. Jamf Pro can automate app updates to keep all devices in sync.

    • Configuration Profiles: If you're facing issues with licenses or settings, you can edit the device’s configuration profile within Jamf Pro to resolve issues like license key recognition, app access permissions, or backup settings.

    • Device Management: Jamf Pro's remote device management features let you check the health of each device. If any devices encounter issues with GoodNotes, you can initiate remote troubleshooting by inspecting the device's configuration or wiping and reinstalling the app.

  3. Deployment Troubleshooting: In cases where GoodNotes isn't functioning as expected, you can review the deployment logs within Jamf Pro to track configuration errors, app conflicts, or network issues that may be impacting performance.


For more detailed guidance, check the GoodNotes deployment support page​.

Press contact

Timon Harz

oneboardhq@outlook.com

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